™ Mattress Cover
UNITED STATES
CANADA
AUSTRALIA
UNITED KINGDOM
NEW ZEALAND
REST OF THE WORLD
* Delivery times vary for countries not specifically mentioned above. See more details by reaching the shipping section at checkout and selecting your country.
All orders are dispatched within 1-3 business days, followed by the shipping times displayed above.
As soon your order ships out, you will receive an e-mail with a tracking number (which can take 24-48 hours to update).
If your order hasn't received a tracking update in a while, it's generally due to a courier error, and it will still more than likely be delivered within the shipping times displayed above.
However, if your order exceeded the delivery window or you need any help, feel free to contact us at myvelorix@outlook.com.
* Please make sure the items in your order are selected correctly because, once they're shipped, they can't be stopped/canceled in transit. When you receive your order, if you decide not to keep it or part of it, our 14-day return policy applies.
Yes, but we cannot accept every return for hygienic reasons. Our return address is located abroad, and we only accept returns if the item is unused and in its original packaging.
Once you have used the product, unfortunately, your right to return expires.
Once we receive your return, we will process it within 2 business days. If the return is accepted, you will receive the money in your account within 5 business days.
Is the return shipment free?
Unfortunately, we do not cover the return costs.
Until when can I make a return?
You can return your order within 14 days after receiving
it.
I want to return, what now?
Send us an email, and we will start your return process within 1 business day!
How can I contact you?
You can contact us via
myvelorix@outlook.com
or through our contact page.
OVERVIEW
This website is operated by Laurentyn. Throughout
the site, the terms “we”, “us” and “our” refer to
Laurentyn. Laurentyn offers this website, including
all information, tools and Services available from
this site to you, the user, conditioned upon your
acceptance of all terms, conditions, policies and
notices stated here.
By visiting our site and/ or purchasing something
from us, you engage in our “Service” and agree to be
bound by the following terms and conditions (“Terms
of Service”, “Terms”), including those additional
terms and conditions and policies referenced herein
and/or available by hyperlink. These Terms of
Service apply to all users of the site, including
without limitation users who are browsers, vendors,
customers, merchants, and/ or contributors of
content.
Please read these Terms of Service carefully before
accessing or using our website. By accessing or
using any part of the site, you agree to be bound by
these Terms of Service. If you do not agree to all
the terms and conditions of this agreement, then you
may not access the website or use any Services. If
these Terms of Service are considered an offer,
acceptance is expressly limited to these Terms of
Service.
Any new features or tools which are added to the
current store shall also be subject to the Terms of
Service. You can review the most current version of
the Terms of Service at any time on this page. We
reserve the right to update, change or replace any
part of these Terms of Service by posting updates
and/or changes to our website. It is your
responsibility to check this page periodically for
changes. Your continued use of or access to the
website following the posting of any changes
constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us
with the online e-commerce platform that allows us
to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you
represent that you are at least the age of majority
in your state or province of residence, or that you
are the age of majority in your state or province of
residence and you have given us your consent to
allow any of your minor dependents to use this
site.
You may not use our products for any illegal or
unauthorized purpose nor may you, in the use of the
Service, violate any laws in your jurisdiction
(including but not limited to copyright laws).
You must not transmit any worms or viruses or any
code of a destructive nature.
A breach or violation of any of the Terms will
result in an immediate termination of your
Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone
for any reason at any time.
You understand that your content (not including
credit card information), may be transferred
unencrypted and involve (a) transmissions over
various networks; and (b) changes to conform and
adapt to technical requirements of connecting
networks or devices. Credit card information is
always encrypted during transfer over
networks.
You agree not to reproduce, duplicate, copy, sell,
resell or exploit any portion of the Service, use of
the Service, or access to the Service or any contact
on the website through which the Service is
provided, without express written permission by
us.
The headings used in this agreement are included
for convenience only and will not limit or otherwise
affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS
OF INFORMATION
We are not responsible if information made
available on this site is not accurate, complete or
current. The material on this site is provided for
general information only and should not be relied
upon or used as the sole basis for making decisions
without consulting primary, more accurate, more
complete or more timely sources of information. Any
reliance on the material on this site is at your own
risk.
This site may contain certain historical
information. Historical information, necessarily, is
not current and is provided for your reference only.
We reserve the right to modify the contents of this
site at any time, but we have no obligation to
update any information on our site. You agree that
it is your responsibility to monitor changes to our
site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND
PRICES
Prices for our products are subject to change
without notice.
We reserve the right at any time to modify or
discontinue the Service (or any part or content
thereof) without notice at any time.
We shall not be liable to you or to any third-party
for any modification, price change, suspension or
discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if
applicable)
Certain products or Services may be available
exclusively online through the website. These
products or Services may have limited quantities and
are subject to return or exchange only according to
our Refund Policy.
We have made every effort to display as accurately
as possible the colors and images of our products
that appear at the store. We cannot guarantee that
your computer monitor's display of any color will be
accurate.
We reserve the right, but are not obligated, to
limit the sales of our products or Services to any
person, geographic region or jurisdiction. We may
exercise this right on a case-by-case basis. We
reserve the right to limit the quantities of any
products or Services that we offer. All descriptions
of products or product pricing are subject to change
at anytime without notice, at the sole discretion of
us. We reserve the right to discontinue any product
at any time. Any offer for any product or Service
made on this site is void where prohibited.
We do not warrant that the quality of any products,
Services, information, or other material purchased
or obtained by you will meet your expectations, or
that any errors in the Service will be
corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT
INFORMATION
We reserve the right to refuse any order you place
with us. We may, in our sole discretion, limit or
cancel quantities purchased per person, per
household or per order. These restrictions may
include orders placed by or under the same customer
account, the same credit card, and/or orders that
use the same billing and/or shipping address. In the
event that we make a change to or cancel an order,
we may attempt to notify you by contacting the
e‑mail and/or billing address/phone number provided
at the time the order was made. We reserve the right
to limit or prohibit orders that, in our sole
judgment, appear to be placed by dealers, resellers
or distributors.
You agree to provide current, complete and accurate
purchase and account information for all purchases
made at our store. You agree to promptly update your
account and other information, including your email
address and credit card numbers and expiration
dates, so that we can complete your transactions and
contact you as needed.
For more details, please review our Refund
Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools
over which we neither monitor nor have any control
nor input.
You acknowledge and agree that we provide access to
such tools ”as is” and “as available” without any
warranties, representations or conditions of any
kind and without any endorsement. We shall have no
liability whatsoever arising from or relating to
your use of optional third-party tools.
Any use by you of the optional tools offered
through the site is entirely at your own risk and
discretion and you should ensure that you are
familiar with and approve of the terms on which
tools are provided by the relevant third-party
provider(s).
We may also, in the future, offer new Services
and/or features through the website (including the
release of new tools and resources). Such new
features and/or Services shall also be subject to
these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available
via our Service may include materials from
third-parties.
Third-party links on this site may direct you to
third-party websites that are not affiliated with
us. We are not responsible for examining or
evaluating the content or accuracy and we do not
warrant and will not have any liability or
responsibility for any third-party materials or
websites, or for any other materials, products, or
Services of third-parties.
We are not liable for any harm or damages related
to the purchase or use of goods, Services,
resources, content, or any other transactions made
in connection with any third-party websites. Please
review carefully the third-party's policies and
practices and make sure you understand them before
you engage in any transaction. Complaints, claims,
concerns, or questions regarding third-party
products should be directed to the
third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER
SUBMISSIONS
If, at our request, you send certain specific
submissions (for example contest entries) or without
a request from us, you send creative ideas,
suggestions, proposals, plans, or other materials,
whether online, by email, by postal mail, or
otherwise (collectively, 'comments'), you agree that
we may, at any time, without restriction, edit,
copy, publish, distribute, translate and otherwise
use in any medium any comments that you forward to
us. We are and shall be under no obligation (1) to
maintain any comments in confidence; (2) to pay
compensation for any comments; or (3) to respond to
any comments.
We may, but have no obligation to, monitor, edit or
remove content that we determine in our sole
discretion to be unlawful, offensive, threatening,
libelous, defamatory, pornographic, obscene or
otherwise objectionable or violates any party’s
intellectual property or these Terms of
Service.
You agree that your comments will not violate any
right of any third-party, including copyright,
trademark, privacy, personality or other personal or
proprietary right. You further agree that your
comments will not contain libelous or otherwise
unlawful, abusive or obscene material, or contain
any computer virus or other malware that could in
any way affect the operation of the Service or any
related website. You may not use a false e‑mail
address, pretend to be someone other than yourself,
or otherwise mislead us or third-parties as to the
origin of any comments. You are solely responsible
for any comments you make and their accuracy. We
take no responsibility and assume no liability for
any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the
store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND
OMISSIONS
Occasionally there may be information on our site
or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to
product descriptions, pricing, promotions, offers,
product shipping charges, transit times and
availability. We reserve the right to correct any
errors, inaccuracies or omissions, and to change or
update information or cancel orders if any
information in the Service or on any related website
is inaccurate at any time without prior notice
(including after you have submitted your
order).
We undertake no obligation to update, amend or
clarify information in the Service or on any related
website, including without limitation, pricing
information, except as required by law. No specified
update or refresh date applied in the Service or on
any related website, should be taken to indicate
that all information in the Service or on any
related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in
the Terms of Service, you are prohibited from using
the site or its content: (a) for any unlawful
purpose; (b) to solicit others to perform or
participate in any unlawful acts; (c) to violate any
international, federal, provincial or state
regulations, rules, laws, or local ordinances; (d)
to infringe upon or violate our intellectual
property rights or the intellectual property rights
of others; (e) to harass, abuse, insult, harm,
defame, slander, disparage, intimidate, or
discriminate based on gender, sexual orientation,
religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading
information; (g) to upload or transmit viruses or
any other type of malicious code that will or may be
used in any way that will affect the functionality
or operation of the Service or of any related
website, other websites, or the Internet; (h) to
collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl,
or scrape; (j) for any obscene or immoral purpose;
or (k) to interfere with or circumvent the security
features of the Service or any related website,
other websites, or the Internet. We reserve the
right to terminate your use of the Service or any
related website for violating any of the prohibited
uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION
OF LIABILITY
We do not guarantee, represent or warrant that your
use of our Service will be uninterrupted, timely,
secure or error-free.
We do not warrant that the results that may be
obtained from the use of the Service will be
accurate or reliable.
You agree that from time to time we may remove the
Service for indefinite periods of time or cancel the
Service at any time, without notice to you.
You expressly agree that your use of, or inability
to use, the Service is at your sole risk. The
Service and all products and Services delivered to
you through the Service are (except as expressly
stated by us) provided 'as is' and 'as available'
for your use, without any representation, warranties
or conditions of any kind, either express or
implied, including all implied warranties or
conditions of merchantability, merchantable quality,
fitness for a particular purpose, durability, title,
and non-infringement.
In no case shall Laurentyn, our directors,
officers, employees, affiliates, agents,
contractors, interns, suppliers, Service providers
or licensors be liable for any injury, loss, claim,
or any direct, indirect, incidental, punitive,
special, or consequential damages of any kind,
including, without limitation lost profits, lost
revenue, lost savings, loss of data, replacement
costs, or any similar damages, whether based in
contract, tort (including negligence), strict
liability or otherwise, arising from your use of any
of the Service or any products procured using the
Service, or for any other claim related in any way
to your use of the Service or any product,
including, but not limited to, any errors or
omissions in any content, or any loss or damage of
any kind incurred as a result of the use of the
Service or any content (or product) posted,
transmitted, or otherwise made available via the
Service, even if advised of their possibility.
Because some states or jurisdictions do not allow
the exclusion or the limitation of liability for
consequential or incidental damages, in such states
or jurisdictions, our liability shall be limited to
the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless
Laurentyn and our parent, subsidiaries, affiliates,
partners, officers, directors, agents, contractors,
licensors, Service providers, subcontractors,
suppliers, interns and employees, harmless from any
claim or demand, including reasonable attorneys’
fees, made by any third-party due to or arising out
of your breach of these Terms of Service or the
documents they incorporate by reference, or your
violation of any law or the rights of a
third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of
Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be
enforceable to the fullest extent permitted by
applicable law, and the unenforceable portion shall
be deemed to be severed from these Terms of Service,
such determination shall not affect the validity and
enforceability of any other remaining
provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties
incurred prior to the termination date shall survive
the termination of this agreement for all
purposes.
These Terms of Service are effective unless and
until terminated by either you or us. You may
terminate these Terms of Service at any time by
notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect
that you have failed, to comply with any term or
provision of these Terms of Service, we also may
terminate this agreement at any time without notice
and you will remain liable for all amounts due up to
and including the date of termination; and/or
accordingly may deny you access to our Services (or
any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right
or provision of these Terms of Service shall not
constitute a waiver of such right or
provision.
These Terms of Service and any policies or
operating rules posted by us on this site or in
respect to the Service constitutes the entire
agreement and understanding between you and us and
governs your use of the Service, superseding any
prior or contemporaneous agreements, communications
and proposals, whether oral or written, between you
and us (including, but not limited to, any prior
versions of the Terms of Service).
Any ambiguities in the interpretation of these
Terms of Service shall not be construed against the
drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements
whereby we provide you Services shall be governed by
and construed in accordance with the laws of
Netherlands.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the
Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to
update, change or replace any part of these Terms of
Service by posting updates and changes to our
website. It is your responsibility to check our
website periodically for changes. Your continued use
of or access to our website or the Service following
the posting of any changes to these Terms of Service
constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent
to us at:
myhealthvelorix@outlook.com
Our contact information is posted below:
healthvelorix
Email: myhealthvelorix@outlook.com
Company info:Last updated: 15-06-2023
This Privacy Policy describes how healthvelorix (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lhealthvelorix.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include:
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
| CATEGORY | CATEGORIES OF RECIPIENTS |
|---|---|
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We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at support@healthvelorix.com